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Transmitter Configuration and Use: Series 1000 and 2000 Transmitters 111
Troubleshooting DiagramsDefaultsCompensation
Chapter 10
Troubleshooting
10.1 Overview
This chapter describes guidelines and procedures for troubleshooting the flowmeter. The information
in this chapter will enable you to:
• Categorize the problem
• Determine whether you are able to correct the problem
• Take corrective measures (if possible)
• Contact the appropriate support agency
Note: All ProLink II procedures provided in this section assume that your computer is already
connected to the transmitter and you have established communication. All ProLink II procedures also
assume that you are complying with all applicable safety requirements. See Chapter 3 for more
information.
Note: All Communicator key sequences in this section assume that you are starting from the “Online”
menu. See Chapter 4 for more information.
10.2 Guide to troubleshooting topics
Refer to Table 10-1 for a list of troubleshooting topics discussed in this chapter.
WARNING
Using the service port to communicate with the
transmitter in a hazardous area can cause an
explosion.
Before using the service port to communicate with the
transmitter in a hazardous area, make sure the
atmosphere is free of explosive gases.
Table 10-1 Troubleshooting topics and locations
Section Topic
Section 10.4 Transmitter does not operate
Section 10.5 Transmitter does not communicate
Section 10.6 Zero or calibration failure
Section 10.7 Fault conditions
Section 10.8 HART output problems
Section 10.9 Milliamp and frequency output problems
- Micro Motion 1
- Series 1000 and 1
- Series 2000 Transmitters 1
- Contents 5
- Chapter 1 11
- Before You Begin 11
- Before You Begin continued 13
- Topic Document 13
- Term Definition 13
- Item Configuration data 15
- Chapter 2 17
- Using the Transmitter Display 17
- –8.100E 5 19
- Chapter 3 21
- Poll button in the Connect 26
- 1 and 2, or to the 26
- Connect to Device 32
- Chapter 4 33
- 375 Field Communicator 33
- Chapter 5 39
- Flowmeter Startup 39
- Flowmeter Startup continued 40
- 5.5.3 Zeroing with ProLink II 50
- Chapter 6 53
- Sensor type 54
- T- S er ie s O t he r 54
- Newer tag Older tag 55
- Flow FCF X.XXXX FT X.XX 56
- Terminals 58
- Default Process 58
- Mass flow unit 60
- Volume flow unit 61
- ProLink II code 69
- Communicator 69
- Polarity 75
- Output power 75
- Description 75
- Assignment ProLink II code 77
- Using the Transmitter 79
- Chapter 7 79
- • Model 1700 AN 84
- • Model 1700 IS 84
- • Model 2700 AN 84
- • Model 2700 IS 84
- • Model 2700 CIO 84
- Scroll optical switch 85
- Select optical switch 85
- Function name Communicator 86
- ProLink II 86
- ProLink 87
- Totalizer Control 87
- With a Communicator 88
- Chapter 8 89
- Optional Configuration 89
- Table 8-1 Configuration map 90
- Special 92
- • Model 2500 CIO 93
- Variable Description 94
- Cutoff type Default Comments 96
- Example 1 100
- Example 2 100
- Example 3 101
- Informational panel of the 102
- Status window 102
- Scroll to view process 104
- Max Int. Totalizers stop 106
- Parameter 109
- Series 1000 Series 2000 110
- Process variable 110
- PV SV TV QV PV SV TV QV 110
- Parameter Description 111
- Chapter 9 113
- Compensation, and Polling 113
- Pressure unit 114
- Static pressure 116
- Polled Var 1 119
- Chapter 10 121
- Troubleshooting 121
- Troubleshooting continued 122
- Section Topic 122
- Symptom Cause Possible remedy 132
- Pickoff value 141
- Cause Possible remedy 141
- Test terminal pair 146
- Colors Numbers 146
- Possible cause Solution 147
- Appendix A 151
- Default Values and Ranges 151
- Appendix B 155
- Appendix C 167
- Calibrating the Transmitter 167
- Appendix D 175
- Name Description 176
- Available process variables 178
- Slope and offset 181
- Appendix E 183
- Other configuration options 185
- Preferences menu 187
- Figure E-4 Communicator menus 188
- Appendix F 193
- Figure F-4 Communicator menus 197
- Appendix G 203
- Transmitters 203
- Figure G-4 Communicator menus 207
- Enter password if required 212
- Appendix H 219
- Figure H-4 Communicator menus 223
- Appendix I 235
- Configuration 237
- Figure I-4 Communicator menus 239
- On-Line Menu 240
- 3 Basic Setup 240
- 4 Detailed Setup 240
- 5 Review 243
- Appendix J 251
- Select to disable 252
- Select to enable 252
- Index continued 256
- *20001715* 264
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