
96
Reference Manual
00809-0100-4001, Rev JA
Section 5: Troubleshooting
November 2012
Troubleshooting
Looking for a device Polling for multidropped devices at addresses 1–15.
Local buttons operator error ON Illegal pressure applied during zero or span operation.
Repeat the process after verifying the correct pressures.
Mark as read only variable on hotkey
menu?
Asks whether the user should be allowed to edit the
variable from the hotkey menu if the item being added to
the hotkey menu is a variable.
Module EEPROM write failure ON Message sent to the module from the HART signal failed.
Replace the transmitter.
No device configuration in configuration
memory
There is no configuration saved in memory available to
re-configure off-line or transfer to a device.
No Device Found Poll of address zero fails to find a device, or poll of all
addresses fails to find a device if auto-poll is enabled.
No hotkey menu available for this device. There is no menu named “hotkey” defined in the device
description for this device.
No pressure updates ON No pressure updates being received from the sensor
module. Verify that the sensor module ribbon cable is
attached correctly. Or replace the transmitter.
No offline devices available. There are no device descriptions available to be used to
configure a device offline.
No simulation devices available. There are no device descriptions available to simulate a
device.
No temperature updates ON No temperature updates being received from the sensor
module. Verify that the sensor module ribbon cable is
attached correctly. Or replace the transmitter.
No UPLOAD_VARIABLES in ddl for this
device
There is no menu named “upload_variables” defined in
the device description for this device. This menu is
required for offline configuration.
No Valid Items The selected menu or edit display contains no valid items.
OFF KEY DISABLED Appears when the user attempts to turn the HC off before
sending modified data or before completing a method.
Online device disconnected with unsent
data. RETRY or OK to lose data.
There is unsent data for a previously connected device.
Press RETRY to send data, or press OK to disconnect and
lose unsent data.
Out of memory for hotkey configuration.
Delete unnecessary items.
There is no more memory available to store additional
hotkey items. Unnecessary items should be deleted to
make space available.
Overwrite existing configuration
memory
Requests permission to overwrite existing configuration
either by a device-to-memory transfer or by an offline
configuration. User answers using the softkeys.
Press OK... Press the OK softkey. This message usually appears after
an error message from the application or as a result of
HART communications.
Restore device value? The edited value that was sent to a device was not
properly implemented. Restoring the device value returns
the variable to its original value.
ROM checksum error ON Checksum of transmitter software has detected a fault.
Replace the electronics board.
Save data from device to configuration
memory
Prompts user to press SAVE softkey to initiate a
device-to-memory transfer.
Message Description
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